Content

Can I build automations and flows?

Written By: Eduardo Roman

Last Updated on June 2, 2025

Yes — with NSPO’s platform, you have access to powerful automation tools that let you build custom workflows and marketing flows tailored to your business. Whether you want to automate lead nurturing, customer follow-ups, appointment reminders, or internal tasks, the system is built to help you streamline operations and save time.

What You Can Automate

  • Lead Follow-Up: Trigger SMS or email sequences based on form submissions, missed calls, or specific pipeline stages.

  • Appointment Reminders: Send confirmation emails, text reminders, and follow-ups before and after bookings.

  • Pipeline Movement: Automatically move leads between pipeline stages based on behaviors, form fills, or staff actions.

  • Tagging and Segmentation: Automatically apply tags or move contacts into specific lists based on behavior or source.

  • Internal Notifications: Notify team members by email or SMS when a lead takes a specific action.

Visual Builder

Our drag-and-drop automation builder makes it easy to set up complex workflows without needing to write a single line of code. You can choose from existing templates or create custom flows from scratch.

Smart AI Triggers

Depending on your plan, you can also enable AI-based triggers that respond to contact behavior, intent, and even sentiment to personalize your automations further.

Looking to start building your first automation? Book a demo or reach out for support — we’ll walk you through it step by step.