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How do I use the webchat widget on my website?
Written By: Eduardo Roman
Last Updated on June 2, 2025
The webchat widget lets your visitors message you directly from your website — and those conversations flow straight into your LeadConnector inbox. It’s a simple way to capture leads, answer questions, and close sales faster, all without needing to be tied to your computer.
Whether you're a local business, an artist, or an online store, having a chat widget builds trust and gives visitors a direct line to your team.
Key Benefits:
Turn site visitors into leads automatically
Collect names, emails, and phone numbers
Instantly route chats to SMS so you never miss a reply
Keep all conversations in one place (text, email, webchat, etc.)
How to Use It:
We’ll Set It Up: If you’re an NSPO client, we install and configure the widget on your site for you.
Customize the Greeting: We can set up a message that fits your brand — like “Hey! Got a question? We’re here to help.”
Lead Capture: The widget asks for a name, phone number, and message before starting the chat.
Mobile Integration: Replies go straight to your LeadConnector app so you can respond via text in real time.
Where It Works:
We integrate the widget into sites built on Shopify, Webflow, WordPress, Framer, and more.
If you need help setting up or editing your widget, contact us here or check your onboarding email for step-by-step instructions.
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